To make your trip planning easier, we have answered the most frequently asked questions regarding bookings, confirmations, and tour organization. If you don't find the answer you're looking for, please feel free to contact us.
You can book a tour via our website, by email, or in person at our agency in Zadar.
We recommend booking in advance, especially during the peak tourist season when tours are often sold out.
You will receive a booking confirmation immediately after we receive your application or payment.
We ask guests to arrive at least 10–15 minutes before the scheduled departure time.
Unfortunately, the vehicle cannot wait for late guests as this would risk delaying the entire group.
Reservations can be canceled in accordance with our cancellation terms. Please contact us as soon as possible if you need to change your plans.
If there are available spots, we will be happy to try and find an alternative date for you.
In that case, we will offer you an alternative date or a full refund.
We often receive inquiries about why two trips to the same destination have different prices. The difference lies in whether it is an organized tour or simply a transfer. Below, we explain what each option includes.
A tour includes an organized program with a guide and planned activities, while a transfer includes only transportation to the destination and back.
A tour usually includes transportation, an organized program, and often a guide to introduce you to the location.
A transfer includes transportation to the destination and return to Zadar, while guests organize their own time spent at the location.
Entrance fees are usually not included in a transfer and must be purchased on-site.
A transfer is organized transportation without a guide or an organized program.
A transfer includes only transportation, while tours include additional services such as guides and organized programs.
For some tours, entrance fees are included in the price, while for others, they are paid on-site. This depends on the type of tour and the specific location.
This depends on the specific tour. This information is always listed in the tour description.
Tickets are usually purchased at the entrance to the park or attraction.
Yes, many attractions offer discounts for children and students.
Ticket prices are determined by the park management and can vary depending on the season.
At most locations, card payment is possible, but we recommend having some cash as well.
To ensure a comfortable and safe journey, here you can find information regarding transportation and departures.
The exact departure location is specified in the tour description and your booking confirmation.
For some tours, a pick-up can be organized depending on the location of your accommodation.
The duration of the trip depends on the destination and traffic conditions.
We use modern, air-conditioned vehicles adapted to the size of the group.
The group size depends on the tour, but we always strive to ensure a comfortable experience for all guests.
To make the most of your trip, we recommend preparing in advance.
We recommend comfortable shoes, water, sun protection, and a camera.
For tours that include walking, we recommend sports or hiking shoes.
We recommend having some cash for entrance fees, souvenirs, or refreshments.
On some tours, there is free time for swimming, depending on the program.
Our tours are tailored to various groups of guests, including families with children.
Most tours are suitable for families with children, but we recommend checking the specific tour description.
This depends on the type of tour and the level of activity.
Most tours include light walks, but some may be more physically demanding.
Please inform us in advance so we can assess whether the tour is suitable for you.
